Our phone number
Our annuity specialists are available to assist you with all sales and servicing needs at one phone number. Our new phone number is:
(833) ASK-GA4U or (833) 275-4248
Website assistance and support – Option 1
Commissions, licensing & contracting – Option 2
New business support – Option 3
Service inquires on inforce contracts – Option 4
Sales support – Option 5
Hours of operations: Monday-Thursday 8:00am to 7:00pm ET, Friday 8:00am to 6:00pm ET
New business, commissions, licensing & contracting
Fax: (855) 299-0104
Email: GAoperations@email.gafg.com
| Postal mailing address: Forethought Life Insurance Company 123 Town Square Place, PMB711 Jersey City, NJ 07310 |
Overnight mailing address: Forethought Life Insurance Company 123 Town Square Place, PMB711 Jersey City, NJ 07310 |
Servicing and change requests
To service policies starting with 5, 6, 7 or 8:
Fax: (785) 286-6104
Email: annuityservicecenter@gafg.com
|
Postal mailing address: |
Private Express Carrier: |
To service policies starting with 2:
Phone: (877) 244-7526
Monday-Thursday 8:00am to 7:00pm ET, Friday 8:00am to 6:00pm ET
Fax: (877) 554-2413
Email: annuitypolicyservice@gafg.com
|
Postal mailing address: |
Private Express Carrier: |
To service policies starting with A, B, C, D or E:
Phone: (833)-ASK-GA4U (833-275-4248)
Monday-Thursday 8:00am to 7:00pm ET, Friday 8:00am to 6:00pm ET
Fax: (855) 299-0104
Email: GAoperations@email.gafg.com
|
Postal mailing address: |
Private Express Carrier: |
For Commonwealth Annuity and Life Insurance Company accounts:
Phone: (800) 457-8803
Monday-Friday 8:00am to 6:00pm ET
Sales support
Our life insurance specialists are available to assist you with product questions, illustrations, training support and updated marketing materials.
New business, underwriting and agency services
Phone: (855) 887-4487 Option 1 (for agency services, select option 7)
Monday-Thursday 8:30am to 6:30pm EST, Friday 8:30am to 6:00pm EST
Fax: (800) 262-6976
Email: newbusiness@gafg.com
| Postal mailing address: Accordia Life PO Box 305027 Nashville, TN 37230-5030 |
Private Express Carrier: Accordia Life 100 Centerview Drive, Suite 100 Nashville, TN 37214 |
Advanced markets
Phone: (855) 887-4487 Option 2
Monday-Friday 9:30am-5:30pm EST
Email: advancedmarkets@gafg.com
Contact center policyholder services (Inforce and Illustrations)
Phone: (877) 462-8992
Monday-Thursday 8:30am to 6:30pm EST, Friday 8:30am to 6:00pm EST
Fax: (800) 351-0603
Email: AskCustomerService@gafg.com
Email: Inforceillustrations@gafg.com
| Postal mailing address: Accordia Life PO Box 305027 Nashville, TN 37230-5030 |
Private Express Carrier: Accordia Life 100 Centerview Drive, Suite 100 Nashville, TN 37214 |
Claims
Phone: (877) 462-8992
Monday-Thursday 8:30am to 6:30pm EST, Friday 8:30am to 6:00pm EST
Fax: (800) 351-0603
| Postal mailing address: Accordia Life PO Box 637 Jacksonville, IL 62651-0637 | Private Express Carrier: Accordia Life 1275 Sandusky Road Jacksonville, IL 62650 |